Privacy Notice
1. Overview
This notice explains how Quantum One collects, uses, stores, and shares your personal data in connection with the services we offer. It also outlines your data protection rights under applicable UAE data privacy laws. Please review this document carefully. Should you have any queries, feel free to contact us at info@quantumone.ae
This notice may be updated periodically. You will be notified of significant changes through email or our online platforms.
2. Understanding Personal Data
“Personal Data” refers to information linked to an identified or identifiable individual. This includes, but is not limited to, your name, photo, voice, ID number, location data, or any details that describe your physical, financial, cultural, or social characteristics.
“Sensitive Personal Data” (also known as “Special Category Data”) covers more private aspects such as medical history, biometric identifiers, political views, religious beliefs, or criminal background. Quantum One does not process such sensitive data unless strictly required by law or for the services rendered.
We only collect the minimum necessary information to fulfill our obligations to you.
3. How Data Is Collected
Personal data is collected directly from you through any of the following means:
- In-person meetings
- Telephone, messaging apps, SMS, or email
- Our website or digital forms
4. Purpose and Legal Grounds for Processing
We process your data only where it is legally justified. This typically includes:
| Categories of Data Subjects | Types of Data Collected | Purpose of Processing | Legal Basis | Retention |
|---|---|---|---|---|
| Clients | Name, nationality, DOB, address, contact details, employment info, financial records, and investment history | To identify individuals, manage the business relationship, comply with KYC obligations, communicate updates | Legal obligation under applicable regulations | As per UAE regulatory requirements, typically 5–10 years depending on your jurisdiction of registration |
5. Sharing of Data
We may share your data with the following, strictly for service-related purposes:
- Entities within the Quantum One group,
- Professional service providers (e.g. translators, compliance consultants),
- Regulated platforms, financial institutions, or authorities for due diligence, fraud prevention, or verification.
All transfers are subject to confidentiality obligations and data protection safeguards.
6. Data Retention
Your data will be retained only for as long as necessary to fulfil the purpose it was collected for or to meet legal and regulatory requirements.
Standard retention periods range between five (5) and ten (10) years depending on local rules and the nature of the services. Once retention is no longer justified, data will be securely erased in accordance with UAE data protection law.
In limited circumstances, anonymized data may be retained and used for statistical or internal research purposes.
7. Transfers Outside the UAE
Your personal data may be transferred outside the UAE to jurisdictions where Quantum One’s service partners operate. Where this occurs, we ensure appropriate safeguards are in place to protect your data, including data processing agreements that meet the standards under UAE Federal Decree-Law No. 45 of 2021.
8. Your Rights
Under UAE data protection law, you have the right to:
- Be informed of how your data is used,
- Access a copy of your data,
- Request correction of inaccurate data,
- Request deletion (subject to legal limits),
- Object to or restrict certain uses of your data,
- Request data portability,
- Withdraw consent (where processing is based on consent),
- Be excluded from automated decision-making,
- Lodge a complaint with the UAE Data Office.
To exercise any of these rights, please contact us using the details below.
9. Contacting Us
To make enquiries or exercise your rights, please reach out to our Data Protection Contact at:
- Email: info@quantumone.ae
- Phone: +971 56 6190449
- Address: Capital Plaza tower, 17-02, Abu Dhabi, United Arab Emirates
10. Amendments to This Notice
Quantum One reviews and may revise this Privacy Notice from time to time to reflect changes in law or business operations. Material changes will be published via our website or other official channels.
Last updated: June 2025
